Being involved in a motor accident can be a stressful time. At Contour Body Repairs we will have immediate help at hand as we know how inconvenient it can be. Even with comprehensive cover some insurance companies do not always include a Courtesy Vehicle and where they do, the type of vehicle may not be appropriate to your needs. You may also have to pay to policy excess when you collect your vehicle.

It’s a known fact that you you have the right to choose your own repairer when you are in a not at fault accident, and whilst your vehicle is being repaired you have a legal right to a replacement vehicle.

With the Not at Fault Accident Service, everything is claimed from the other party’s insurance company. As soon the accident liability has been confirmed and that the accident was not your fault you will be provided with a replacement vehicle.

We will then examine the damage to your vehicle thoroughly and submit all of the necessary information to the at fault insurance company.

So, if you’ve had an accident that isn’t your fault, give Alex at Contour Body Repairs a call before calling your insurance company!

It is really important that you have

• The registration number of the other vehicle involved in the accident and the make of the vehicle involved.
• Name, address and phone number of the other driver
• If possible, their insurance details and a claim number if it’s been lodged.
• Ensure that the excess by the at fault party has been paid so that your claim can be processed faster.